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Residences at Coffee Creek individualizes memory care

Watching a loved one’s memory decline is a difficult road to walk, and families often need of a helping hand. Whether you need temporary respite care or a long-term safe and secure environment for your loved one, the highly qualified staff at Residences at Coffee Creek’s Memory Care Center are ready to lend a helping hand and walk that road with you and your loved one.

The state-of-the-art facility houses 48 oversized apartments for singles or couples. The apartments are bright and homey with an emphasis on comfort and safety. Amenities include a small kitchenette and walk-in showers with seats for their safety. A communal living room with a fireplace and TV are easily accessible to the residents, along with a sunny kitchen and dining room.

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Unique to Residences at Coffee Creek is their Snoezelen© room, a refuge for residents if they become overwhelmed or distressed. Everything in the room has a special purpose and all four senses are used to relax the resident or even help stimulate good memories.

“If they're feeling a little overwhelmed or underwhelmed, we can bring them in here and they can relax, “ said Program Director Julie Collins.

Outside, a large courtyard provides space for walking, outdoor seating, and a small garden for the residential garden club to work in.

“The courtyard was designed to be large and open because outside space is important to everybody, not just those in memory care,” said Marketing Coordinator Natalie Reisen.

Also on the premises is a salon dedicated to the memory care residents. Designed to service one resident at a time, the salon is customizable to the resident’s need and level of care. If, for example, the resident no longer recognizes herself in the mirror, it can be covered to keep them calm and still receive a pampering salon experience.

The halls were built with extra care in mind and have sensory nooks filled with touchable items. There are several corners to sit down and bask in the sun and comfort of a cozy chair. Built as a large horseshoe, there is plenty of room to walk indoors and be active.

Residents can utilize the main kitchen where safety is again a priority with induction heat cooktops. A stocked pantry, refrigerator, and freezer are there for those residents that may still want and are able to cook small meals for themselves. This offers the residents a sense of independence and individualization of their care.

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The residents can also order delicious chef-prepared meals from a rotating menu. There are many options offered and nothing is out of limits.

“If someone has more of a refined palate, we know that hasn’t faded away. They can eat well here, and as much as they want,” Reisen said. “Whatever they want, they can have, essentially.”

Residences at Coffee Creek is also able to work with those residents who may have dietary needs or restrictions—or are just particular! “As picky as they want to be, they can be here,” Reisen said.

Collins puts extra care and love into the planning of activities for residents. Keeping memory stimulation in mind, residents are invited to make memory boxes, take cooking and art classes, and much more. There are stations set up for daily tasks and activities, such as folding clothes or working on a puzzle, to keep the residents’ minds and bodies active.

Individualized service and care are paramount for the team at Residences at Coffee Creek. They take the time to celebrate birthdays and special occasions with the residents. Baking Polish cookies or making Swedish pancakes is just another way the staff can reach each resident on a personal level.

“If there’s something we can connect with the residents on, we want to make sure we’re meeting that opportunity,” Reisen said.

“We really try to give them a little extra love and make them feel like they’re at home, because this is their home,” Collins added. “We do special things for each one of them. Our team knows special things about each person that encourage them to talk and make them feel comfortable. We always try to bring that out every day in them,” Collins said.

In addition to the rest of the team, a neurologist and two house physicians are retained on staff. Three directors oversee the Memory Care Center, as well multiple nurses and aides, all trained in caring for those dealing with memory issues.

“Our staff is all dementia trained and our leadership staff are certified dementia practitioners. The state requires a certain amount of training for dementia care when you have a memory center—we go above and beyond that. It’s very important for our staff to know how to handle difficult questions and respond accordingly, and how to approach the resident with the appropriate volume and tone of voice,” Reisen said.

The detail and thought that goes into every aspect of the Memory Care Center at Residences at Coffee Creek is apparent. Choosing care for a loved one is a hard thing to do, but places like Residences make that choice much easier. For more information, visit their website.  

Residences at Coffee Creek
2300 Village Point, Chesterton, IN 46304
Visit Residences at Coffee Creek Partner Profile

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